Hybrid Wisdom offers the Social Enterprise a next generation approach to online brainstorming and generating insightful solutions: Collaborative Discovery
has two key benefits
over existing social innovation tools: scale and speed
. It elegantly scales to support thousands of participants without sacrificing speed in finding the best solutions.
HOW IT WORKS
Collaborative Discovery is focused around a primary question of interest, such as "What is a new product or service our enterprise can offer to meet consumer needs?"
All users respond to the question and responses are arranged as points in a graphical "map". Neighboring points represent users with similar opinions; you can immediately visualize clusters of ideas from like-minded participants.
Users evaluate each other's responses using sliders on two dimensions: how much they agree with and how insightful they find the response -- a key difference from common thumbs-up-thumbs-down scoring metrics that prevent robust analysis.
As users read and evaluate each other's responses, state-of-the-art reputation algorithms automatically bubble up the most insightful ideas -- the larger points in the space.
Collaborative Discovery elegantly supports 1000x the users when compared to list-based discussion forums that can grow unmanageable at scale.
Collaborative Discovery rapidly and precisely identifies the most insightful solutions when compared to platforms that use binary voting metrics.
Collaborative Discovery combines ideas from brainstorming, social media, and an unlikely source -- robotics --
into a new process that uses dynamic visualization and analytic algorithms to rapidly filter insightful solutions based on input from thousands of participants. Collaborative Discovery:
- Explicitly quantifies bias to analyze and understand underlying social relationships.
- Guides social collaboration in a scalable interactive visualization by arranging users and their ideas as points in a space.
- Performs multidimensional analysis on key metrics specified by the enterprise to display patterns and trends as they emerge.
- Uses state-of-the-art reputation algorithms and continuous-value slider ratings to truly unlock collective intelligence and provide real-time insights.
An initial version of the system, called "Opinion Space," was developed, tested, and refined at UC Berkeley. An Opinion Space on the Department of State website has attracted thousands of participants from around the world to contribute, visualize, and review constructive new ideas regarding US Foreign Policy. You can visit the system at state.gov
. News related to Opinion Space can be viewed on the press page.